Local business directory / Local searchZamlist
Zambia Business Directory Platform: How We Built Zamlist for Local Discovery and Growth
Zamlist is a modern Zambia business directory built to help people find local companies faster—and help businesses get discovered online. Tech Zambia designed and developed the full platform: SEO-ready listing pages, category browsing, member tools, admin moderation, and a rewards system that supports ongoing engagement.
Challenge
Many Zambian businesses still struggle to appear clearly in local search. Fragmented listings, thin pages, and hard-to-manage profiles make it difficult for customers to find trustworthy services in Lusaka and across Zambia. Zamlist needed a scalable business directory that performed well in search, felt premium for users, and stayed practical for business owners and admins.
Approach
We built Zamlist end to end as an SEO-first local directory. Public listing and category pages were structured for search visibility, with clean discovery flows for browsing businesses by category and intent. Member tools support managing business presence, admin workflows handle moderation and quality control, and ZamPoints rewards discovery, referrals, and repeat engagement. The live product is available at https://www.zamlist.com.
Results
- Live national Zambia business directory at zamlist.com
- SEO-structured listing and category pages for local discovery
- Unified product for public search, business members, and admin operations
- Engagement layer (ZamPoints) designed to support retention and referrals
Services
Web developmentUI/UX designCustom softwareSEO product architecture
Financial servicesHorizon Bank
Digital onboarding that cut account setup time in half
A guided onboarding experience and backend workflow redesign that helped a regional bank convert more applicants with less manual review.
Challenge
Horizon Bank’s account opening journey relied on fragmented forms and heavy back-office follow-up, creating delays and abandoned applications.
Approach
We redesigned the end-to-end flow, introduced progressive disclosure, and built a secure applicant portal with automated document checks and status visibility.
Results
- 52% faster average onboarding completion
- 31% lift in completed applications
- 40% fewer manual review tickets
Services
UI/UX designWeb developmentCustom software
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Challenge
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Approach
We mapped critical ops workflows, designed a high-density but readable console, and delivered a modular web app integrated with existing tracking feeds.
Results
- 28% reduction in delayed deliveries
- Same-day exception response up 2.4×
- Centralized reporting for leadership
Services
Custom softwareUI/UX designAI & automation
HealthcareNile Health
A patient app that made care pathways easier to follow
A calm, accessible mobile experience helping patients book visits, manage reminders, and stay informed between appointments.
Challenge
Patients struggled with appointment friction and unclear next steps, while clinic staff spent too much time on routine coordination calls.
Approach
We designed a mobile-first product with clear care timelines, reminder logic, and clinic admin tools that reduced repetitive outreach.
Results
- 22% fewer missed appointments
- Patient satisfaction score +18 points
- Staff coordination time reduced weekly
Services
Mobile appsUI/UX design
RetailCopperfield Retail
A commerce rebuild that raised conversion without noise
A performance-focused storefront redesign with cleaner product discovery and a streamlined checkout path.
Challenge
The previous site looked dated, loaded slowly on mobile, and buried key purchase decisions under visual clutter.
Approach
We rebuilt the front end around clearer taxonomy, sharper product pages, and measured experiments on checkout friction points.
Results
- 1.9× improvement in mobile conversion
- 41% faster median page load
- Lower cart abandonment within 60 days
Services
Web developmentUI/UX design
